FAQ

Reporting a Problem
Please be very verbose and descriptive in reporting a problem and make sure to include the following: a) Company Name (contractual company name) b) Tra...
Wed, 19 Apr, 2017 at 9:45 AM
Reporting a Technical Problem
A technical problem is typically an API or malfunctioning website. In such cases it is very important to be very accurate in your reporting, and underst...
Wed, 19 Apr, 2017 at 9:49 AM
How to change password
Please browse to https://transactium.net Type in your email address Click forgot password A system generated email is immediately sent to your e...
Wed, 19 Apr, 2017 at 11:48 AM
How to see Transactions
To see completed transactions in real-time please use Transaction Monitor This displays the last 24 hours of transactions To see transactions for a spe...
Wed, 19 Apr, 2017 at 11:53 AM
Declined Transactions
Declined Transactions are the ones shown with a RED DEC. Decline reasons are various and whenever they are known, they are displayed in the Transaction Res...
Wed, 19 Apr, 2017 at 11:55 AM
Blocked Transactions
Blocked Transactions are transactions which were blocked by the fraud settings of the system. The reason for blocking is normally visible in red under t...
Wed, 19 Apr, 2017 at 12:02 PM